Future of Work
6 min read

Web Summit Lisbon 2024: Shaping the Future of Work

Our key insights and takeaways from conversations with people at the summit
Written by
Ava
Published on
15 Nov 2024

Web Summit Lisbon 2024 once again proved to be the pinnacle of innovation, collaboration, and transformative ideas. Bringing together over 70,000 attendees, 3,000 companies, and 1,000 investors, this global event served as the ideal platform for L10 to showcase its groundbreaking approach to revolutionising employee engagement.

For us at L10, the energy was electric, the conversations were eye-opening, and the opportunities were endless. This wasn’t just a showcase for our product—it was a chance to learn, share, and connect with the brightest minds in the industry.

Reimagining Employee Engagement with L10

At L10, we tackle a critical issue in workplaces: employee disengagement. Research shows 68% of employees hesitate to voice concerns, leading to stagnant productivity, poor culture, and lost talent. Our innovative approach to addressing this challenge caught the attention of Web Summit organisers and attendees, who recognised its potential to shape the future of work. Here’s how we do it:

Our solution is simple but impactful:

  1. Daily Micro-Feedback: Employees respond to a single question daily, keeping feedback natural and non-intrusive.
  2. AI-Driven Insights: Our AI aggregates and analyses feedback in real time, combining it with performance, goals, and peer recognition data.
  3. Manager-Centric Action: We provide actionable recommendations tailored for middle managers, helping them support their teams and foster a positive culture.

Chosen to showcase at Web Summit Lisbon, L10’s approach resonated deeply with attendees, who were excited about the potential of transforming employee engagement and workplace culture for the future.

Our Co-founder Zyrian showcased L10, selected from 2,000+ startups for the 'Future of Work' stage.

Key Learnings from Web Summit 2024

While we showcased our product, we also gained invaluable insights from conversations with industry leaders, HR professionals, and startup founders. Here are the highlights:

1. Middle Managers Need Better Tools

Many existing HR tools prioritize data for top leadership or HR departments. This often leaves middle managers—the people directly responsible for teams—with little actionable insight. This gap creates frustration and prevents effective action at the team level.

2. Annual Surveys Fall Short

Traditional engagement surveys, often conducted once a year, fail to capture the dynamic nature of workplace issues. By the time feedback is collected and analyzed, problems have escalated beyond control. Real-time feedback, as L10 provides, offers a game-changing alternative.

3. Small Problems Escalate Quickly

Several HR leaders shared how they often learn about issues only after they’ve ballooned into significant challenges. Real-time feedback systems like L10 enable proactive interventions, preventing minor issues from spiralling into major crises.

4. Startups Face Unique Challenges

Many startup leaders revealed that they rely on makeshift solutions like Google Forms and Excel spreadsheets to track employee feedback. While resourceful, these methods lack scalability and meaningful insights, underscoring the need for affordable, intuitive tools like L10.

5. A Shift Toward Employee-Centric Cultures

The HR world is moving away from purely transactional roles and toward creating vibrant, people-first cultures. This shift is especially vital in hybrid work environments, where maintaining engagement and connection is more challenging.

These takeaways are guiding us as we refine our approach to ensure our solutions align with the evolving demands of modern workplaces.

Moments That Defined Web Summit 2024 for L10

Some interactions stood out as powerful reminders of why we do what we do:

  1. A Startup Founder’s Revelation: A founder shared how their team still relies on manual engagement tracking via spreadsheets. They expressed excitement about L10’s ability to automate this process and provide real-time insights.
  2. A Fortune 500 HR Leader’s Frustration: An HR executive from a major company revealed that their current tools offer plenty of data but no actionable insights for managers. They saw L10’s manager-focused analytics as a potential game changer.
  3. Investor Enthusiasm: Several investors expressed interest in how our lightweight engagement tracking could set a new standard in the future of work.

These conversations reinforced the importance of designing solutions that are not only effective but also easy to use and adopt.

The Bigger Picture: Why Employee Engagement Matters

The workplace is rapidly evolving, and so are employee expectations. Organisations that fail to adapt risk losing their best talent to competitors who prioritise engagement and culture. Here’s why this matters now more than ever:

  1. Hybrid Work Challenges: As hybrid work becomes the norm, maintaining team cohesion requires innovative solutions. Real-time feedback fosters stronger connections in remote and hybrid settings.
  2. Talent Retention: Engaged employees are more likely to stay, saving companies the cost and disruption of high turnover.
  3. Productivity and Innovation: Teams that feel heard and supported perform better and are more innovative.

At L10, our mission is clear: to make workplaces more connected, transparent, and human. We do this by empowering managers with insights, simplifying feedback for employees, and helping leadership build cultures that attract and retain top talent.

What Sets L10 Apart?

During the summit, attendees frequently asked: “What makes L10 different?” The answer lies in our three pillars:

  1. Real-Time Feedback: Unlike traditional systems, we gather feedback daily, ensuring organisations can respond to issues as they arise.
  2. Bottom-Up, Manager-First Design: Our platform is designed with managers in mind, giving them the tools they need to lead effectively.
  3. AI-Powered Insights: We don’t just collect data—we make sense of it, providing clear, actionable recommendations.

This combination resonated deeply with Web Summit attendees, who saw the potential to transform their workplaces.

Building Partnerships and Opportunities

Web Summit wasn’t just a platform for showcasing L10—it also opened doors for strategic partnerships. Over the course of the event, we identified potential collaborators who share our vision for transforming workplaces.

These partnerships will enable us to:

  1. Expand Our Market Reach: Collaborate with global organisations to bring L10 to new markets.
  2. Enhance Our Technology: Work with partners to refine and scale our AI-powered insights.
  3. Integrate Complementary Tools: Combine L10 with other HR and workplace solutions to provide even more value to users.

The possibilities are exciting, and we’re eager to explore these opportunities in the coming months.

Lessons for the Future

Web Summit 2024 reinforced an important truth: innovation in HR tech is no longer optional—it’s essential. Organisations that prioritise employee engagement will thrive, while those that don’t risk falling behind.

For L10, this means staying ahead of the curve by:

  1. Continuously improving our platform based on user feedback.
  2. Keeping pace with evolving workplace trends.
  3. Partnering with like-minded innovators to amplify our impact.

As we move forward, the insights gained from Web Summit will guide our journey, ensuring we remain at the forefront of employee engagement.

A Personal Reflection on Connection

Beyond the product demos and business opportunities, Web Summit was a personal reminder of why we do what we do. Conversations with attendees reinforced the human side of our work—helping managers connect with their teams, empowering employees to feel heard, and ultimately, building stronger organisations.

A few moments that stood out:

  1. Listening to the struggles of an HR leader who felt overwhelmed by data but lacked actionable insights.
  2. Seeing the relief on a founder’s face when they realised there was a scalable alternative to their spreadsheet-based system.
  3. Hearing the excitement of attendees who saw the potential of lightweight, real-time feedback to revolutionise their workplaces.

These interactions reminded us that behind every data point is a person, and behind every organisation is a culture waiting to be nurtured.

Closing Thoughts

Web Summit Lisbon 2024 was more than an event for L10—it was a milestone. It reaffirmed our purpose, validated our solutions, and inspired us to keep pushing boundaries.

To everyone who visited our booth, shared their challenges, or simply stopped for a conversation—thank you. Your insights and energy fuel our mission to shape the future of work, one question at a time.

As we look ahead, we remain committed to our vision of creating workplaces where every voice matters, every manager is empowered, and every organisation thrives.

Let’s build the future of work together.


Cover photo from websummit.com